Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Adptx Labs, you agree to our Privacy Policy, Terms of Use and refund policy.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Instructor Led Training:
The License (Individual or Business) is expressly conditioned on timely payment of the then-applicable license fee (“Subscription Fee”). We may include a separate charge for any applicable sales, use, value-added, or excise taxes, and any other similar taxes, duties or charges of any kind. We will remit taxes collected, if any, to the appropriate taxing authority. If payment is not received within the required time period, we may suspend your access to the Service until payment is received. We reserve the right to increase or decrease any Subscription Fee at any time; however, to the extent you have paid your Subscription Fee in advance, the increase or decrease will not become effective for your Plan until the end of your current Term or your next renewal.
Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day. Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
Refund request can be initiated as below
Reaching out to our support team through our Help & Support section on the website.
Refunds: Duplicate payment
Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
Adptx Labs reserves the right to revise the terms & conditions of this policy without any prior notice.
Note:All refunds will be processed within 10 working days after the refund request is approved by Adptx Labs.